Terms of Service

Welcome to our website.

The website address is shop.hnxl.top. We primarily engage in the wholesale and retail sale of clothing clearance stock, surplus clothing, and inventory products.

By browsing, accessing, or using this website, or by purchasing products from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. Website Use

1. This website provides product information, wholesale and retail services, and related e-commerce services for clothing products.
2. When using this website, you must comply with all applicable laws, regulations, and requirements in your location.
3. You may not use this website for any illegal, fraudulent, unauthorized, or activity that infringes upon the rights of others.
4. Without our prior written permission, no individual or organization may reproduce, republish, modify, sell, distribute, or otherwise commercially exploit the text, images, product information, or other content available on this website in large quantities or for unauthorized commercial purposes.
5. If you violate these Terms of Service, we reserve the right to restrict or terminate your access to some or all of our services.

2. Account Registration

1. Certain website functions may require you to register an account before they can be used.
2. When registering an account, you must provide information that is truthful, accurate, and complete.
3. You are responsible for maintaining the security of your account and login information and are responsible for activities conducted through your account.
4. If you become aware of any unauthorized use of your account or any other security issue, you should contact us promptly.
5. We reserve the right to suspend or terminate an account if we reasonably believe that it involves fraud, abuse, violations of these terms, or other inappropriate activity.

3. Product Information

1. Our website primarily sells clothing clearance stock, surplus clothing, inventory products, and related merchandise.
2. Because clearance and inventory products may vary by production batch, style, color, size, and quantity, certain products may have minor color variations, measurement differences, packaging differences, or other normal variations.
3. We make reasonable efforts to accurately display product images, colors, sizes, materials, specifications, and other product information. However, due to differences in display devices, photography, lighting, and viewing environments, the actual product color may differ slightly from the images shown on the website.
4. Product inventory and availability may change at any time. Even when a product appears to be available for purchase, an order may occasionally be unavailable due to inventory synchronization delays or other unexpected circumstances.
5. We reserve the right to modify product prices, product information, inventory levels, and product availability.

4. Special Information About Clearance Products

1. Clearance and inventory products may differ from standard new products in terms of production batches, packaging, tags, or appearance details.
2. Certain clearance products may have minor loose threads, wrinkles, packaging imperfections, color variations, or other conditions that do not affect normal wearing or use.
3. The specific condition of a product shall be based on the description provided on the product page and the actual product received.
4. For wholesale orders, due to the larger quantities involved, customers are advised to carefully review product images, specifications, sizes, and other relevant product information before placing an order.
5. If you have specific requirements regarding product condition, we recommend contacting our customer service team before placing your order.

5. Prices and Orders

1. Product prices are based on the prices displayed on the product page and checkout page at the time of purchase.
2. Product prices may be adjusted due to inventory levels, promotional activities, costs, or other factors.
3. We reserve the right to refuse or cancel any order, including but not limited to the following circumstances:
   • Insufficient product inventory;
   • Obvious errors in product pricing or product information;
   • Suspected fraudulent or unusual activity associated with the order;
   • Multiple repeated orders placed by the same customer;
   • Other circumstances in which we reasonably believe that the order cannot be properly fulfilled.
4. If an order is cancelled for any of the reasons above and payment has already been completed, we will process the refund in accordance with the applicable refund procedure.

6. Wholesale Orders

1. Our website provides both wholesale and retail services for clothing clearance and surplus products.
2. Wholesale products may be subject to minimum order quantities, mixed-batch requirements, or other wholesale conditions. Specific conditions shall be based on the product page or confirmation from our customer service team.
3. Due to the nature and availability of clearance inventory, certain styles, sizes, and colors may not be available in exactly the proportions requested by the customer.
4. If you require a large quantity of products, we recommend confirming inventory, quantity, pricing, and shipping arrangements with us before making payment.
5. Once a wholesale order has been confirmed, cancellation or returns due to personal reasons may not be accepted unless the products have quality issues or otherwise agreed upon by both parties.

7. Payment

1. Customers must complete payment using the payment methods provided through this website.
2. An order is considered officially established only after payment has been successfully completed and confirmed by the system or, where applicable, manually verified by us.
3. If duplicate payment, incorrect payment amounts, or other payment issues occur, please contact customer service promptly.
4. We will not ask customers to provide bank account passwords, payment passwords, or other unnecessary sensitive information.

8. Shipping and Logistics

1. We will arrange shipment according to the order information and the shipping method selected by the customer.
2. Actual delivery times may be affected by logistics providers, customs, weather, public holidays, destination-country policies, and other circumstances beyond our reasonable control.
3. Once products have been handed over to the logistics provider, delays occurring during transportation shall be handled according to the relevant logistics provider’s policies.
4. Customers are responsible for ensuring that the recipient name, delivery address, telephone number, and other shipping information provided are accurate and complete.
5. Additional shipping costs or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer may be the responsibility of the customer.

9. Returns and Refunds

1. Returns, exchanges, and refunds are handled in accordance with the Return and Refund Policy published on this website.
2. Before submitting a return or refund request, customers should contact customer service and provide the relevant order and product information.
3. For returns or refunds caused by product quality issues, we will investigate and process the matter based on the actual circumstances.
4. For returns caused by personal reasons, such as not liking the product, selecting the wrong size, or the product being different from personal expectations, eligibility for return will be determined according to our Return and Refund Policy and the specific circumstances of the product.
5. Clearance products, promotional products, liquidation products, and wholesale products may be subject to special return or exchange conditions. Please refer to the relevant product page and Return and Refund Policy.

10. Product Quality Issues

1. If the product you receive has an obvious quality issue, please contact us as soon as possible after receiving the product.
2. To help us verify the issue, we may require your order number, product photographs, videos, or other relevant information.
3. If the issue is verified to be a product problem for which we are responsible, we will provide a return, replacement, refund, or other reasonable solution depending on the circumstances.
4. Normal wear and tear, damage caused by improper washing, improper storage, misuse, or other causes unrelated to the product itself are not considered product quality issues.

11. Intellectual Property Rights

Unless otherwise stated, the rights to the text, images, product information, website design, trademarks, graphics, videos, and other content used on this website belong to us or the relevant rights holders.

Without lawful authorization, no individual or organization may reproduce, modify, republish, distribute, sell, or otherwise use the content of this website.

12. Third-Party Services

This website may use payment services, logistics services, website analytics, social media services, or other services provided by third-party providers.

Third-party services may have their own terms of service and privacy policies. The specific terms, conditions, and service quality of such third-party services shall be governed by the relevant third party.

13. Prohibited Activities

You may not use this website to:

1. Engage in any illegal or unauthorized activities;
2. Provide false, inaccurate, or misleading information;
3. Infringe upon another person’s copyright, trademark, privacy, or other lawful rights;
4. Upload or distribute viruses, malware, malicious programs, or other content that may compromise website security;
5. Engage in spam, phishing, fraud, or other malicious activities;
6. Scrape, copy, collect, or extract large amounts of website data without authorization;
7. Attempt to damage, interfere with, bypass, or circumvent the security mechanisms of the website;
8. Otherwise interfere with or damage the normal operation of the website.

If we discover any of the activities described above, we reserve the right to restrict or terminate the relevant account and services.

14. Website Information and Services

We make reasonable efforts to ensure that the information provided on this website is accurate, complete, and up to date. However, we do not guarantee that the website content will always be completely free of errors or omissions.

The website may temporarily become unavailable due to system maintenance, technical failures, network problems, or other reasons.

To the extent permitted by applicable law, we shall not be liable for indirect losses caused by temporary website interruptions, third-party service failures, network problems, or other circumstances beyond our reasonable control.

15. Force Majeure

If we are unable or delayed in performing our services due to events beyond our reasonable control, including but not limited to natural disasters, war, epidemics, government actions, strikes, logistics interruptions, network failures, server failures, or other force majeure events, we will take reasonable measures to reduce the impact where practicable.

During the period in which a force majeure event continues, we may temporarily delay the fulfillment of relevant orders or services.

16. Changes to These Terms

We reserve the right to modify or update these Terms of Service based on actual business needs.

Updated Terms of Service will be published on this website. Unless otherwise required by law, revised terms will become effective from the date they are published. Your continued use of the website after such changes constitutes your acceptance of the updated terms.

17. Privacy and Personal Information

We respect the privacy and personal information of our customers.

Personal information submitted through this website, including your name, email address, telephone number, delivery address, and other personal information, will be handled in accordance with our Privacy Policy.

We recommend that you read our Privacy Policy before registering an account, placing an order, or using our website services.

18. Applicable Law

These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK .

Company Name: USEEMALL LTD

Company Address: Conyngham Road, Manchester, England（This is not a returning address）.

19. Contact Us

If you have any questions regarding these Terms of Service, products, orders, returns, refunds, or other services, please contact us through the customer service channels provided on this website.

We will make reasonable efforts to address your inquiry within a reasonable period of time.

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Terms of Service Last Updated: August 27, 2026